Inovautus

Advanced Relationship Building


Description
Rapport, defined as a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well, is an essential skill for individuals and teams. Advanced Relationship Building will help you become a better and more efficient communicator and will result in stronger professional relationships.

Participants will learn how to:
• Engage in best practices for building and sustaining rapport
• Make the most of every opportunity to build relationships
• Ask questions and sustaining conversation
• Establish and nurture a mindset that produces genuine results

Participants will receive 2.5 hours of CPE credit
Field of Study: Communications & Marketing

Additional Information:
Prerequisites: None
Who Should Attend: Anyone looking to brush up or advance their rapport-building skills
Advance Preparation: None
Program Level: Beginner
Delivery Method: QAS Self-Study

Refunds & Cancellations: Cancellations or modifications to registrations must be made within one week of purchasing the training course. Full refunds are available during this time if the customer has not logged into the training platform (www.inovautus.thecpeseed.com). Please email training@inovautus.com to request a refund. For more information regarding administrative policies such as complaint and refund, please contact our offices at 888-491-9330.
Content
  • Course Documentation
  • Video - Program Instructions
  • Improving Small Talk
  • Video - Small Talk Mindset
  • Review Question 1
  • Activity: Begin Your Conversation Resume
  • Video - Holding Conversations
  • Review Question 2
  • Activity: Make Your First Move
  • Video - Keeping the Conversations Going
  • Review Question 3
  • Review Question 4
  • Activity: Free Association
  • Asking Better Questions
  • Video - Curiosity Deficit
  • Review Question 5
  • Activity: Intention Statement
  • Video - What & How Questions
  • Review Question 6
  • Activity: What & How Questions
  • Video - Listening Skills
  • Activity: Become a Better Listener
  • Review Question 7
  • Review Question 8
  • CPE & Final Exam
  • Assessment Instructions
  • Final Exam
  • Survey - Complete to Receive Certificate
Completion rules
  • You must complete the units "Video - Program Instructions, Video - Small Talk Mindset, Video - Holding Conversations, Video - Keeping the Conversations Going, Video - Curiosity Deficit, Video - What & How Questions, Video - Listening Skills, Final Exam"
  • Leads to a certificate with a duration: Forever