Inovautus

Communication Best Practices


Description
With so many options for staying in touch with business contacts, determining which methods to use and when to use them often causes confusion and anxiety. Should you pick up the phone and call? Send an email? Text? And where does social media fit into all of this?

Participants will learn how to:
• Select and apply the appropriate communication method
• Apply best practices for each method, including email, social media, office phone, cell, text, video, and in-person
• Emply templates that provide sample messaging for each type of communication and a handy checklist for determining the best communication method for common business situations

Participants will receive 2.5 hours of CPE credit
Field of Study: Communications & Marketing

Additional Information:
Prerequisites: None
Who Should Attend: Anyone looking to brush up or advance their communication skills
Advance Preparation: None
Program Level: Beginner
Delivery Method: QAS Self-Study

Refunds & Cancellations: Cancellations or modifications to registrations must be made within one week of purchasing the training course. Full refunds are available during this time if the customer has not logged into the training platform (www.inovautus.thecpeseed.com). Please email training@inovautus.com to request a refund. For more information regarding administrative policies such as complaint and refund, please contact our offices at 888-491-9330.

The CPE Seed is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:www.nasbaregistry.org
Content
  • course documentation
  • Video - Program Instructions
  • Video - Introduction & Objectives
  • Office Hours Registration
  • understanding the impact of how we communicate
  • Video - Understanding the Impact of Communication
  • Review Question 1
  • Review Question 2
  • Email
  • Video - Email
  • Activity - Review 5 Previous Emails
  • Review Question 3
  • Social Media
  • Video - Social Media
  • Review Question 4
  • Phone, Cell, Text & Instant Message (IM)
  • Video - Phone, Cell, Text & Instant Message (IM)
  • Review Question 5
  • Video & Phone conferencing
  • Video - Video & Phone Conferencing
  • Review Question 6
  • In-Person meetings
  • Video - In-Person Meetings
  • Review Question 7
  • Review Question 8
  • Final Exam & CPE
  • Assessment Instructions
  • Final Assessment
  • Complete Survey To Receive CPE Certificate
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever